If you need support on a Code Zone game, first check these Frequently Asked Questions. If these do not address your problem, contact support@thecodezone.com.
Q: I'm just seeing boxes imploring me to install the Flash Player everywhere.
A: The Code Zone website requires that you have Flash enabled. Get the latest Flash player here.
If you have a broken Flash installation, Adobe has a standalone Flash Unistaller that will remove all traces of Flash from your system. It's recommended if you need to reinstall the player.
If you're using a mobile device with limited browser capabilities, try the mobile site at mobile.thecodezone.com. It doesn't look as nice as the full site, but it doesn't require as capable a browser.
Q: I found a bug in one of your games. What gives?
A: If it's a bug in one of the packs from Cosmi, Activision, or Expert Software, be aware that those packs are all in "maintenance mode", which means that they won't likely be seeing any further updates.
If, however, you find a bug in a newer game or you're wondering if there's a workaround that's not mentioned here, you can report it by emailing support@thecodezone.com.
Q: I'm having trouble getting some of the games to run correctly on Windows 2000 or Windows XP. What can I do?
A: If you have the Cosmi black-package version
Then download and run the patch here.
If you have the new Cosmi "spaceship box" or 201 Games version
 
Then run the "AutoUpdate" utility that comes with the game.
Q: Can I find your games outside of the US?
A: Amazon UK sells the Cosmi pack here, and they ship to much of Europe. Outside there, I don't know.
Q: Level 41 of Bulldozer II can't be beaten, as there's a rock along the top that cannot be moved. What can I do?
A: You're playing one of the old Expert Software (white package) versions. I actually submitted a fixed version to them quite a while back, but they never bothered to put it into production, and Expert Software isn't around anymore. To fix this problem, you can either buy the new Cosmi version or skip to level 44. The password for level 44 is "ARLO"
Q: Okay, but now I'm stuck on level 56. What can I do?
A: Very well. The password for level 60 is "POIT".
Q: But level 12 (or 16, or 20) of Bulldozer is also broken too, isn't it?
A: Nope. Apart from the two bugs in old versions of Bulldozer II mentioned above, every level of Bulldozer and Bulldozer II can be beaten. If you're playing the Swift/Cosmi/Starshine versions, there are no level-related bugs. Sorry.
Q: Okay, the level is not broken. Can you give me a hint?
A: Sorry, but no. People less intelligent than you have beaten both Bulldozers up to level 60, so just take a break and try again later.
Q: I'm a glutton for punishment, I've beaten Bulldozer I and II, and I need more Bulldozer. When is Bulldozer III going to come out?
A: It's out now! Try it and buy it here!
Q: What were you thinking when you wrote Olive Wars?
A: My wife had been demanding that I write something like "Air-Sea Battle", her favorite game on the old
Atari machines. I actually came up with Olive Wars in the car one day while thinking of a way to update "Air-Sea Battle". I've got a whole background story to explain the flying vegetables and armed olives. I'll probably make it into a novel someday.
|
